Privacy Policy

New Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from dqandyyqx.com (the “Website”).

PERSONAL INFORMATION WE COLLECT

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

  • Log files track actions occurring on the Website and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels are electronic files used to record information about how you browse the Website.

When you make a purchase or attempt to make a purchase through the Website, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal username), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you

  • Screen our orders for potential risk or fraud

  • Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us

  • External product suppliers and warehouse providers receive order content details and the buyer’s shipping address, as this information is necessary to arrange shipment.

  • Multiple suppliers work with the store, and for each individual order, it may be a completely different company.

  • To find out which supplier or warehouse provider received the buyer’s data, the buyer may submit an inquiry via email.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website and to assess the success of our marketing and advertising campaigns).

By using our Website, you (the visitor) agree to allow third parties to process your IP address in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this so that the selected currency remains consistent while browsing our Website, allowing prices to be converted into your local currency.

TEXT MARKETING AND NOTIFICATIONS

By entering your phone number at checkout and initiating a purchase, subscribing via our subscription form, or signing up through a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. No more than 6 text messages per month will be sent. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply STOP to any mobile message sent by us or use the unsubscribe link provided in any of our messages. You understand and agree that alternative methods of opting out (such as using different words or requests) are not considered valid. Message and data rates may apply.

For assistance, reply HELP to the number from which you received the messages. You may also contact us for more information. To unsubscribe, please follow the procedures outlined above.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here:
https://www.sorbaya.com/legal/privacy

We also use Google Analytics to help us understand how our customers use the Website—you can read more about how Google uses your Personal Information here:
https://www.sorbaya.com/intl/en/policies/privacy/

You can opt out of Google Analytics here:
https://tools.sorbaya.com/dlpage/gaoptout

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising via the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:
http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not alter our Website’s data collection and usage practices when we see a “Do Not Track” signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

If you are a European resident, we note that we process your information in order to fulfill contracts we might have with you (for example, if you make an order through the Website) or otherwise pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

MINORS

The Website is not intended for individuals under the age of 17.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:

service@dqandyyqx.com

SMS MARKETING TERMS & CONDITIONS

We use an SMS platform subject to the following terms. By subscribing to our SMS marketing and notifications, you agree to these terms and conditions.

By entering your phone number at checkout, subscribing through our signup form, or using a keyword, you consent to receive SMS notifications (including order updates and abandoned cart reminders) and SMS marketing offers. Consent is not a condition of purchase.

Your phone number, name, and purchase information will be shared with our SMS platform provider SMSBump Inc, a European Union company based in Sofia, Bulgaria. This data is used to send you targeted marketing messages and notifications. When SMS messages are sent, your phone number is shared with an SMS carrier to ensure message delivery.

To unsubscribe, reply STOP to any SMS message we send or use the unsubscribe link provided. You understand that alternative opt-out methods are not considered valid. Message and data rates may apply.

For help, reply HELP to the number from which you received messages. To unsubscribe, follow the procedures above.

KLARNA PAYMENTS

In order to offer Klarna’s payment methods, we may share your personal data (such as contact and order details) with Klarna at checkout so that Klarna can assess whether you qualify for their payment methods and tailor them to you. Your personal data is handled in accordance with Klarna’s Privacy Policy.